Optimum Facilities Management

March 2016

For CBRE, Optimum FM successfully Mobilised & Transitioned Hard & Soft Services contracts across 168 Properties including Corporate Buildings, Retail & Business Parks as Managing Agent following a successful tender delivering significant savings and operational efficiencies across this investment portfolio for CBRE’s client M&G Real Estate.

November 2015

At QinetiQ, Bill Oatham was responsible for successfully transforming while Delivering Estate, Hard & Soft Facilities Services and Security. Leading a direct team and supply chain for internal and external customers including the Ministry of Defence and Joint Forces Command in a complex technical top-tier COMAH environment with seventy two 11kv Electrical Sub-Stations over a 45sq mile Land site and 62sq miles of Sea with specialist Test & Evaluation and Demilitarisation Process Facilities, 21 Operational Firing Areas, 30 SSSI Areas, 5 Farms and 200 Domestic Residents. Bill evaluated the current and future estate requirements in consultation with the business and created a new delivery model to align with and support the changing business strategy for growth. This also involved restructuring and recruiting resources to fulfil the new model and formulating Continuing Professional Development (CPD) Plans for the team. Other achievements included, successfully maintaining ISO 9001 & 14001 through external audits and achieving ISO 50001 for Energy Management as a new accreditation and creating a new Performance Reporting Dashboard, while also delivering various infrastructure projects for Sea Defences and the replacement of 34 miles of 11kv cable and associated HV & LV electrical infrastructure. 

November 2014

Bill Oatham has completed a 3 year term with Cushman & Wakefield as Global Account Director. During this time he has been successfully leading the following client accounts: JP Morgan Chase, Facebook, Nokia Corporation, MasterCard, Tate & Lyle, Northgate IS, Merck Serono and Seven Seas. Bill was responsible for CRM, P&L, New Business, Organic Growth and a great team of 130 people successfully delivering a full range TM, LA, PM & FM Services reducing costs while maximising profit and customer satisfaction.

In addition to leading the operational service delivery globally for Nokia, Bill completely restructured the Nokia Property Portfolio & Facilities Services Model across 72 countries, >1million sq m (>10million sq ft), 586 Buildings with >72,000 Occupants to align these with new business consolidation / reduction and relocation requirements for their Corporate Office, R&D and Electronics Manufacturing sites across the Americas, LATAM, IMEA, APAC and Europe. These were structured to size and type categories that had standard Service Level Specifications (SLS) created for each of these and produced a €3million saving on the FM Services and significant savings on lease, rates and service charge costs. Bill produced the portfolio and resources model in one visualisation and this was nominated for a Cushman & Wakefield BAFTA award. This is available for presentation.

June 2011

We have added a Skype button to our website to ensure it is always easy and cost effective for you to contact us. Our direct Skype address is "optimumfm".

May 2011

It continues to be a busy time in the areas of Complex & Emerging Markets. With a combination of Due Diligence Inspections for clients prospective properties, Transaction Management - acquiring land and the subsequent procurement and project management of construction projects, to negotiating and securing property leases, and the delivery of fit-out projects of various properties in the Middle East, Africa and Eastern Europe.

September 2010

Working with a consultancy Optimum Facilities Management Director Bill Oatham has been advising a major Global Bank on procuring Facilities Management services across a €1.4 Billion portfolio consisting of 3,079 corporate and retail buildings in 72 countries to deliver the banks Corporate Real Estate Services vision. This involved a tendering process through Competitive Dialogue with potential service providers and Renegotiation with the incumbent service providers.

A virtual data room was created providing appropriate information and all existing contracts were collated, structured and stored electronically. Service Level Agreements (SLA's) and Key Performance Indicators (KPI's) were analysed and cross-mapped to the products and services menu and rewritten as "outcome" based SLA's. Also, financial data was collated and aligned to the products and services by country for detailed analysis.

May 2010

While delivering the Commercial & Contracts service at Hammersmith & Fulham Homes, Optimum Facilities Management has generated £850,000 of savings through negotiation and established a Cost Reduction Glidepath over the next 3 years for the average cost of repairs.

Also, a new management monitoring and reporting system has been created reducing the risk profile and providing frontline management with the tools to make better informed decisions based on timely financial information and interrelated volumetric data. A Strategic Procurement project has also been tendered that will identify options for the optimisation of property services in the medium to long term.

March 2010

New Website launched by Optimum Facilities Management Limited. The website now details the four key service areas provided to the private & public sectors and how these can be delivered to valued clients. There is also a client login area providing a dedicated secure area for each client enabling them to access information specific to them. There is also an area for individuals, suppliers and service providers to submit their details and expressions of interest.

August 2009

Optimum Facilities Management Limited has been engaged by Hammersmith & Fulham Homes to review and deliver the Commercial & Contracts functions of its Repairs & Maintenance service valued at £15.8 million.