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Managing FM

Management in all business and human organisation activity is the act of getting people together to accomplish desired goals and objectives. Management comprises planning, organising, staffing, leading or directing, and controlling an organisation (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources, and natural resources.

Wow, so thatís what management is! With so many things to do, a core business to focus on and the customers wanting it all yesterday and at minimal cost, it pays to have support at hand just when you need it. Optimum FM can manage your property, facilities and assets completely, or support specific areas, or keep a watching-brief to support you and give a fresh alternative view whenever you want.

We can monitor, manage, mediate and improve relationships between the client and service provider / contractor when those relationships become strained or when an impartial view is required to get the relationship back on course. Performance Management, Customer Relationship Management (CRM), Employee Relations, Employee Satisfaction are all key components in delivering successful results. Optimum FM can do all of this for you.

Through a specifically designed Balanced Business Scorecard we will effectively measure and mange the key components that need to perform at a level that differentiates; putting you and your business ahead of your competitors while achieving your business objectives.

So now that you have it in writing what we can really do, please call or email and let us prove that we can optimise your Property, Facilities & Assets while improving Customer & Employee satisfaction. Allowing you and your business to reap the rewards and achieve success!