Mobilisation FM
Mobilisation in this particular instance is the act of assembling and making people, processes and systems ready to be embedded into the business. The word mobilisation was first used, in a military context, in order to describe the preparation of the Prussian army during the 1850s and 1860s. Mobilisation theories and techniques have continuously changed since then.
So, here we are with a strategic business plan to deliver (see Strategic FM). There should also be a performance and cost model supported by Service Level Agreements (SLA’s) and Key Performance Indicators (KPI’s) that supports the business plan. Now let’s mobilise the people, processes and systems to successfully deliver the agreed model.
Now whether this is a newly created start-up, a TUPE Transfer of people into a new company or the result of a transformation project (see Transformation FM), we will need to ensure it all goes as planned with minimal disruption to the business, its customers and employees. Optimum FM will ensure that there is a SMART (Specific, Measurable, Achievable, Realistic & Time-bound) Mobilisation Plan that includes a Communication Plan, as frequent and effective communication is absolutely essential.
The mobilisation plan will take into consideration the magnitude, complexity, dynamics and culture of the organisation together with the performance model itself that it is about to implement. This will dictate the duration and pace of mobilisation so that it receives positive acceptance by all who are effected by it.
As the saying goes “failing to plan is planning to fail”. Therefore, creating a Plan that has been well thought through will minimise and control risk. To assist in this process a Risk Register will be created and regularly monitored and updated to eliminate, or at the very least, minimise any risk to a successful mobilisation. PRINCE2 or other appropriate project methodology will be used subject to the size of project and business fit.
Testimonials
"Bill Oatham was responsible for the mobilisation and operation of a complex Total Facilities Management contract at the Office of the Deputy Prime Minister and the Central London Government Office in London. This change involved a handover from two contractors and the provision of a range of building support services including catering and hospitality to three buildings and over 4,000 staff. Throughout this change Bill was unflappable, strategic, organised and on the button when it came to ensuring that everything hit the target. It was a pleasure working with Bill he is a top communicator, humorous, informed and gets things done."
Robin Hay
Managing Director
MITIE Catering Services Limited"I worked alongside Bill Oatham in a social housing setting and found him to be very proactive, resourceful and reliable. During the project Bill developed a number of strategies to assist the client organisation to obtain best value and save substantial sums. I would welcome the opportunity to work with Bill again in the future and would have no hesitation recommending his services."
Robin Gatenby,
Director/Principal Health and Safety Consultant
Gatenby Safety Systems (UK) LtdA big thank you for all the work on mobilisation and transition you have done. Not easy picking up from the previous person where they left off, but you have coped well with it all. Our Client also mentioned your detailed knowledge on transition activity. Thank you.
Mike Grayson
Operations Director CBRE
My sincere thanks to Bill Oatham for the successful mobilisation and implementation of the contract for the Office of the Deputy Prime Minister (ODPM). Bill has been instrumental and invaluable during this process which has made the start of this partnership an immediate success.
Adrian Lemarie
Director
MITIE
Willmott Dixon Partnership would like to formally recognise the efforts that Bill Oatham has made on behalf of Hammersmith & Fulham Homes in bringing this agreement to fruition. His professional manner in the conducting of these negotiations has enabled both parties to move forward in a productive and mutually beneficial manner.
John Muir
Southern Operations Director
Willmott Dixon Partnerships
We would like to express our sincere thanks to the change management team and in particular Bill Oatham for the hard work and sound advice he has given over the past few months. We are extremely optimistic that the hard work that Bill and the other members of the change management team have done will be successful.
Mrs. D. Cowdery (FCCA)
Merck Sharp & DomeI am writing to express appreciation of the excellent co-operation between your Department and the City of London Police during the refurbishment of the Mansion House. As you know, the liaison man between the departments was your Mr. Oatham.
Hugh Moore Q.P.M.
Commander
City of London Police
I am writing to say a big thank you for your help and assistance in the lead up to and during the CPA Corporate Assessment. The inspectors praised our preparations for the inspection, a fact that has helped them immensely in doing their job.
Angie Ridgwell
Chief Executive
Thurrock Council
Thank you for the improved services and personnel changes. I am impressed with the way you have got to grips with the numerous problems so quickly and look forward to being the beneficiary of these improved services. As you know most of these relate to business critical plant and systems and it is imperative that the right SLA’s in place.
Ted Taylor
Director of Technology
ITN
